Description

The Best Players Need the Best People.

The Connectivity and Transport Manager is a technical leader, accountable for the seamless delivery and continuous improvement of media connectivity at PGA TOUR Studios. This role drives operational excellence, designs and supports resilient delivery systems, and delivers innovative solutions that enhance audience experience and advance business growth. As a key architect of connectivity strategy, the manager ensures future-ready media transport across all platforms.

QUALIFICATIONS

• 5+ years of broadcast engineering experience, including live production in medium to large media or remote facilities.
• Advanced knowledge of SMPTE 2110 standards and workflows.
• Expertise in video compression, codec optimization, and workflow integration.
• Proven experience designing, implementing, and supporting end-to-end media transport systems.
• Proficient in all major streaming and transport protocols.
• Experience leading technical teams or projects.
• Strong project management and communication skills.
• Customer service mindset with a positive, adaptable attitude.
• Preferred: AWS/cloud certifications; experience with remote workflows, AI-driven automation; networking background and certifications.
• Passion for golf and sports broadcasting a plus.

DUTIES/RESPONSIBILITIES

• Design, implement, monitor, and support end-to-end media transport systems for live video, audio, and data across broadcast, IP, and cloud networks.
• Support connectivity for live events, remote productions, and central broadcast facilities.
• Manage encoders, decoders, multiplexers, satellite downlinks, and cloud gateways.
• Implement and test redundancy strategies, including primary/backup paths and failover systems.
• Foster a culture of continuous learning and professional growth by providing guidance, training, and support to other engineers and cross-functional colleagues.
• Lead knowledge-sharing initiatives, such as workshops, documentation sessions, or technical reviews, to elevate team capabilities and encourage collaboration.
• Support onboarding and development of new team members.
• Collaborate with internal operations, engineering teams, and vendors to resolve technical issues and optimize workflows.
• Maintain accurate documentation of network diagrams, IP assignments, and signal paths.
• Provide budget inputs and deliver to agreed cost/quality/schedule.
• Assist in departmental operations, including staffing, budgeting, and professional development.
• Deliver to agreed-upon KPIs and SLAs (e.g., uptime, latency, incident response time).
• Manage vendor relationships, to ensure all deliverables and service level agreements (SLAs) are consistently achieved.
• Participate in incident response and escalate issues to senior management as needed.
• Drive continuous improvement in connectivity processes and systems.
• Participate in on-call rotation; flexibility in shift work required (weekends, holidays, evenings, nights).
• Special projects as assigned.