Description

Product Manager -County Treasurer Tax & Accounting System

HIGHLIGHTS
Location: Phoenix, AZ
Position Type: Contract to Hire
Hourly/Salary: BOE
Residency Status: US Citizen or Green Card Holder ONLY

Job Summary:

The Product Manager will lead the definition, development, implementation, and continuous improvement of the County's Tax and Accounting system. This role is critical in ensuring the system meets the needs of internal users, external stakeholders, and regulatory requirements while driving efficiency, accuracy, and transparency in tax collection and financial reporting.

Key Responsibilities:

• Product Strategy & Roadmap:
  Develop and maintain a clear product vision and roadmap for the County Tax and Accounting system aligned with county goals and compliance requirements.
• Stakeholder Collaboration:
  Work closely with County Finance, Tax Assessor, Treasurer's office, IT department, and external vendors to gather requirements, prioritize features, and deliver solutions that enhance user experience and operational efficiency.
• Requirements Gathering & Analysis:
  Collect and analyze functional and technical requirements for tax billing, payment processing, audit trails, financial reporting, and integration with other government systems.
• Project Management & Delivery:
  Oversee the full product lifecycle, including planning, development, testing, deployment, and support. Ensure timely delivery within budget and scope.
• Regulatory Compliance:
  Ensure that the system complies with local, state, and federal tax regulations, accounting standards, and audit requirements.
• User Training & Support:
  Collaborate with training teams to develop materials and conduct sessions for County staff. Act as a primary point of contact for user feedback and issue resolution.
• Data Integrity & Security:
  Work with IT and security teams to safeguard sensitive taxpayer and financial data and ensure system reliability and uptime.

Qualifications:

• Bachelor's degree in business, Public Administration, Information Technology, Accounting, or related field.
• 3+ years of experience as a Product Manager or Business Analyst, preferably with government finance, tax systems, or accounting software.
• Strong understanding of tax collection processes, government accounting principles, and regulatory compliance.
• Experience with software development lifecycle (Agile/Scrum preferred).
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to translate complex technical requirements into user-friendly solutions.
• Familiarity with government finance systems (e.G., Tyler Technologies, SAP, Oracle) is a plus.

Preferred:

• Master's degree or relevant certifications (e.G., PMP, CBAP, Certified Scrum Product Owner).
• Experience working in a local government or public sector environment.
• Knowledge of data privacy laws and cybersecurity best practices for government systems.

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