Description

Grande Dunes Ocean Club, located in Myrtle Beach, SC, is pleased to announce an excellent career opportunity of a Facilities Director! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management.

Compensation: $80,000 - $85,000 annually, based on experience; plus, an additional annual bonus structure.

General Purpose:

The Facilities Director will provide guidance and leadership to the entire facilities team and ensure the facility is operating in optimal condition. The position is responsible for managing the day-to-day operations of the department and any short and long-term projects set forth by the property. The Facilities Director will develop, coordinate, and monitor all equipment in member and public spaces. The Facilities Director will oversee all preventative maintenance programs to ensure the reliability, safety, and comfort of all members, guests, and staff as well as supervise, train, and manage all facilities staff.

Responsibilities:

• Manages all facilities/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security, and asset protection.
• Accountable for managing the budget, capital expenditure projects, preventative maintenance, and energy conservation.
• Responsible for maintaining regulatory requirements.
• Leads the emergency response team for all facility issues.
• Managing Property Operations and Engineering Budgets.
• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
• Maintains and operates equipment at optimum effectiveness, efficiency, and safety.
• Establishes and manages an effective rooms maintenance program.
• Ensures compliance with all Facilities departmental policies, standards, and procedures.
• Assigns and monitors daily, weekly, and monthly Facility projects.
• Manages the department's controllable expenses to achieve or exceed budgeted goals.
• Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Supervises and participates in the day-to-day operations of Facilities.
• Responsible for the operation and maintenance of all interior and exterior lighting, kitchen equipment, swimming pools and equipment, ice machines, air conditioning equipment, plumbing, fire control equipment, and other items as deemed necessary by management.
• Maintaining Property Standards.
• Maintains accurate logs and records as required.
• Assists in effectively planning, scheduling, and evaluating preventative maintenance programs.
• Helps to establish priorities for total property maintenance needs.
• Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations, and recognition of exemplary performance.
• Managing and Conducting Human Resources Activities.
• Supervises employee's ability to execute departmental responsibilities.
• Reviews employee satisfaction results to identify and address employee problems or concerns.
• Helps ensure regulatory compliance with facility regulations and safety standards.
• Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures.
• Ensures property policies are administered fairly and consistently.

Qualifications:

• Prior experience in Chief Engineer, or Director of Engineering in a full-service Club community or resort.
• Strong budgetary, projections, and cost control skills.
• Prior experience working with Preventative Maintenance programs.
• Strong understanding of policy, planning and strategy.

Skills:

• Essential:
• Ability to clearly and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar with guests, co-workers, and management to their understanding, both in person and by telephone.
• Ability to provide legible written communication, compute basic mathematical calculations, and utilize computer data.
• Ability to understand member concerns and problems and find solutions, using good judgement and maintain discretion and diplomacy while performing job duties thus promoting positive relations with guests, members and staff, while remaining calm, courteous and helpful.
• Ability to think clearly and quickly, prioritize, organize, and follow up within the appropriate time frame.
• Ability to maintain confidentiality of all member information.
• Ability to work cohesively with other departments.
• Ability to interact positively with members in person and on the phone in challenging conversations.
• Ability to work a flexible schedule and attend events as requested.
• Desirable:
• Basic computer skills.

Working Conditions:

• Indoor and outdoor shifts.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.