Description

University of Delaware
Equal Employment Opportunity Statement

The University of Delaware is an Equal Opportunity Employer which encourages applications from Minority Group Members, Women, Individuals with Disabilities and Veterans. The University's Notice of Non-Discrimination can be found at http://www.udel.edu/aboutus/legalnotices.html


Job No: 503441
Work Type: Staff, Part-Time
Location: Newark, DE
Categories: Part Time, Adminstrative Support

Hours: This is a part-time, non-benefited position (maximum of 20 hours/week)

*No Remote Work Possibility*

Context of the Job:

The Graduate College has an opening for a miscellaneous wage position which will support our graduate admissions team.

Major Responsibilities:

• Enter data and maintain records in the Slate CRM
• Oversee query management and auditing responsibilities
• Utilize reports & system modules in CRM for tracking inquiries & application materials
• Respond to emails using CRM automation and Inbox system
• Assist with on-campus and virtual events (registration & materials, check-in etc.)
• Scan and upload documents
• Other duties as assigned

Qualifications:

• Bachelor's degree or higher
• Strong verbal and written communication skills
• Experience with analyzing large datasets and summarizing information in a way understandable to a range of audiences
• Demonstration of attention to detail, analytical skills, and a focus on organization and accuracy
• Mastery of Microsoft Office Suite (Excel, Teams), and Google Suite
• Ability to prioritize work requirements and handle multiple assignments or tasks
• Ability to work well both independently and collaboratively with a team
• Demonstration of a service-oriented mindset
• Experience with maintaining confidentiality
• Familiarity with CRMs systems if possible

Notice of Non-Discrimination and Equal Opportunity
The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.

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